Service Information

Limited Warranty

Products imported by us are sold under our 3 Year Limited Warranty as included with each product.

Warranty Repairs

Warranty repair shipments must include proof of purchase (copy of the original bill-of-sale). Such repairs will be returned prepaid and insured.

Where To Send Repairs

Sekonic products purchased from or distributed by MAC Group may be sent through your local dealer or directly to our national service headquarters or other authorized service center. Ship prepaid and insured to:
 
Sekonic Service Department
MAC Group
8 Westchester Plaza
Elmsford, NY 10523
Fax: 800-321-2205
Phone: 914-347-3300

C.R.I.S. Camera Services
(except L-358, L-508, L-558 and L-608 series) 
250 North 54th Street
Chandler, AZ 85226
Fax: 480-940-1329              
Phone: 480-940-1103          
Web site: www.criscam.com
E-mail: customerservice@criscam.com

Please include a letter with a thorough explanation of the problem or service to be performed. List each item, with serial numbers included in this shipment.

PRINT OUT REPAIR ESTIMATE AND AUTHORIZATION FORM FOR SEKONIC

IMPORTANT: Repaired equipment is subject to a 90 day limited warranty, covering only re-repair if necessary and not consequential damages. See general statement regarding limited warranty.

 

FAQ's
EV/Lux/FootCandle Conversion Chart
Instruction Manual/User Guide
Downloads
Battery Selector Chart
Service Information

 
 







 
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