Service Information
Limited Warranty
Products imported by us are sold under our 3 Year Limited Warranty as included with each product.
Warranty Repairs
Warranty repair shipments must include proof of purchase (copy of the original bill-of-sale). Such repairs will be returned prepaid and insured.
Where To Send Repairs
Sekonic products purchased from or distributed by MAC Group may be sent through your local dealer or directly to our national service headquarters or other authorized service center. Ship prepaid and insured to:
Sekonic Service Department
MAC Group
75 Virginia Road
North White Plains, NY 10603
Fax: 800-321-2205
Phone: 914-347-3300
C.R.I.S. Camera Services
(except L-358, L-508, L-558 and L-608 series)
250 North 54th Street
Chandler, AZ 85226
Fax: 480-940-1329
Phone: 480-940-1103
Web site: www.criscam.com
E-mail: customerservice@criscam.com
Please include a letter with a thorough explanation of the problem or service to be performed. List each item, with serial numbers included in this shipment.
